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SMARTnet Services:

Cisco SMARTnet Cisco Support Cisco TAC Cisco Tools Cisco Diagnostics Hardware Replacement Cisco Knowledge Base Cisco OS Download Cisco OS Support Cisco OS Updates Cisco Smart Call Home

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<a href="https://secure.blueoctane.net//forms/C1S4B7QRP2KI">Click Here To Load This Formexperts.com Form</a> Cisco SMARTnet Shope Frequeently Asked Questions (FAQ)

SMARTnet Frequently Asked Questions (FAQ) - Call (888) 233-6471

Cisco SMARTnet Service is an award-winning technical support service that offers direct, anytime access to Cisco engineers and an extensive range of technical resources. SMARTnet delivers rapid issue resolution, flexible device-by-device coverage, and premium service options to help maximize operational efficiency.

What does Cisco Smart Call Home offer? Real-time trouble shooting, alerts, and remediation advice.

What is a benefit that Cisco SMARTnet provides? Access to Cisco.com - With a SMARTnet contract, you are entitled to extended access to tools and information on the Cisco Website. This resource can provide answers to support you and your staff without expensive training courses or books and manuals.

Are Cisco WICs and modules installed in the product covered by the maintenance contract? Yes. They are all covered by a single contact, in fact Cisco need to know exactly which cards are installed so that they can send out the correct hardware when an advance replacement is effected.

What does Cisco SMARTnet Service provide? Global access 24 hours a day, 365 a year to specialized engineers in the Cisco TAC, Anytime access to the extensive Cisco.com online knowledge base, resources, and tools, Hardware replacement options include 2-hour, 4-hour, Next-business-day (NDB) advance, replacement, as well as Return for Repair (RFR), Ongoing operating system software updates, including both minor and major releases within your licensed feature set, Proactive diagnostics and real-time alerts on select devices with Smart Call Home, In addition, Cisco SMARTnet Onsite Service is an option that provides a field engineer to install replacement parts at your location and help ensure that your network operates at the highest levels

What is Cisco SMARTnet Onsite? Cisco SMARTnet Onsite includes all the benefits of Cisco SMARTnet plus the added assurance of a trained field engineer to install replacement parts at your location. Cisco SMARTnet Onsite implements Cisco technology expertise and practices to help ensure that your network operates at the highest levels. Highly trained onsite engineers provide Accurate and faster advance network parts installation, Improved network staff readiness and skill levels, and Reduced staffing requirements.